Shipping policy

Furry Finds – Delivery Information


At Furry Finds, we handle every order with care — from our warehouse to your doorstep. Whether it’s pet toys, accessories, or grooming products, we ensure your items arrive safely, securely, and ready to pamper your furry friend.

🚚 Delivery Options & Shipping Costs

Shipping costs are calculated automatically at checkout based on your location and order details.

We use trusted international and local logistics partners to deliver your orders, including:

  • DHL
  • FedEx
  • UPS
  • Local courier services (depending on your location)

⏱️ Estimated Delivery Times

  • Standard Delivery: 4–7 working days
  • Express Delivery: 3–5 working days
  • Priority Delivery: 2–4 working days

📍 Delivery times may vary depending on your location, especially for remote areas.

📦 Order Processing Time

Orders are processed within 1–3 business days after payment confirmation.

Once your order has been processed and dispatched, you will receive a tracking number.

🚛 Logistics Method

All orders are shipped via trusted third-party logistics providers such as DHL, FedEx, UPS, and other regional delivery partners.

Delivery may be completed through international shipping services or local last-mile delivery companies, depending on your destination.

📦 Packaging & Handling

Every FurryFinds order is:

  • Carefully packed with protective materials
  • Securely sealed for safe delivery
  • Quality-checked before dispatch

🎁 Gifting Orders

You can include a personalized message at checkout (if available).
Some orders may include gift-ready packaging options.

📅 Delivery Schedule

  • Delivery Days: Monday to Friday
  • No Deliveries: Weekends or public holidays

⏰ Order Cut-Off Time

  • Orders placed before 1:00 PM → shipped same business day
  • Orders placed after 1:00 PM → shipped next business day

⚠️ Important Notes

  • Remote Areas: Delivery may take longer or include additional charges
  • Incorrect Address: Please ensure your shipping details are correct
  • Missed Deliveries: Re-delivery charges may apply

📸 Damaged or Incorrect Orders

If your order arrives damaged or incorrect:

  • Contact us within 48 hours of delivery
  • Provide clear photos of the product and packaging

We will resolve the issue with a replacement or refund where applicable.

📦 Track Your Order

Once your order is shipped, you will receive:

  • A tracking link via email or SMS
  • Real-time delivery updates

💬 Need Help?

Have questions about shipping or need a custom delivery request?
 Visit our Contact Us page, and our team will ensure your Furry Finds delivery is smooth from start to finish